Sophos Connect installation and configuration procedures

Created by Admin MIS, Modified on Fri, 16 Feb, 2024 at 8:31 AM by Admin MIS

HOW TO CHANGE USER PORTAL ACCOUNT PASSWORD


  1. From Firefox browser, sign-in to the User Portal (https://121.58.254.34:4442) using the following credentials:

    

    Username            your existing username (e.g. bot_juandelacruz)

    Password (default)        D3f@ult123



  1. Navigate to Home > Personal > Change password.



  1. Enter the default password (D3f@ult123), and type your new password. Click Save.



  1. To exit, click Logout.



HOW TO DOWNLOAD AND INSTALL SOPHOS CONNECT CLIENT ON YOUR DEVICE


  1. From Firefox browser, sign-in to the User Portal (https://121.58.254.34:4443) using your credentials:

    

    Username            your existing username (e.g. bot_juandelacruz)

    Password             Newly created  password



  1. To those users without Sophos Connect client installed on your computer, click one of the following options. However, if you have already installed the Sophos Connect client, go to Step 3.


• Download for Windows

• Download for MacOS


IMPORTANT NOTES:


o Wait for the Sophos Connect client to be downloaded successfully and then install.



  1. After the Sophos Connect client has been successfully installed, under VPN configuration, click one of the following options:


• Download for Windows, macOS, Linux

• Download for Android and iOS



  1. To exit, click Logout.


  1. Click the Sophos Connect client in the system tray of your device.





  1. Click Import connection, and select the configuration file you downloaded.




  1. Sign in using your VPN Portal credentials.



  1. If you want to save your username and password, check the Save username and password, and click Sign In.



  1. The SSL VPN connection should be established


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